Microsoft refresh tokens could not be obtained for a small part of users

Resolved

Operational

Started about 5 years agoLasted 3 days

Affected

Sync

Updates

Resolved
July 11, 2020 at 5:51 PM
Resolved
July 11, 2020 at 5:51 PM
Monitoring
July 11, 2020 at 8:56 AM
Monitoring
July 11, 2020 at 8:56 AM
We implemented a fix and currently monitoring the result.
Investigating
July 08, 2020 at 3:24 PM
Investigating
July 08, 2020 at 3:24 PM
We are currently investigating this incident.

Tascaly - Microsoft refresh tokens could not be obtained for a small part of users – Incident details